In an industry where customers demand high level of service your IT solution should be equipped with high performance tools enabling solid customer support, scalability, flexibility and a powerful infrastructure. To meet rapidly changing markets and new customer demands it is essential to have a multi – channel interaction where customer feedback is collected from all different channels and findings are accurately channelled back into your business process for business refinement and consistent improvement.
Our software provides a unique combination of following solutions:
E – Mail Marketing
Mobile Marketing
Social Marketing
Tele marketing
All in One Marketing and Automation
Call Centre and VOIP (optional)
Enterprise Relationship Management (ERP)
Customer Relationship Management (CRM)
Supply Chain Management (SCM)
Financial Management
Entrepreneurial and Collaboration Network (ECN)
Potential Benefits:
Improved Order Management and Tracking
Meet customers repair demands on time, every time
Reduce costs and boost customer loyalty
Understand customer requirements better through Multi Channel Interaction
Improve sales profit through consolidated approach
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